SHIPPING INFORMATION
Shipping method: Standard Ground via USPS ( 3-6 business days) U.S.A. ONLY
At this time not all items can be shipped to P.O. Boxes and some items have shipment restrictions.
Order will be processed within 3 business days from the date the order is placed.
RETURNS AND EXCHANGES
Policy
If you are not 100% satisfied with your product you may return it for a full refund within 14 calendar days from the date of purchase.
A refund of the purchase price (excluding shipping charges) will be applied to the same credit card that was used for the original order.
All return shipping charges will be at the buyer`s expense.
After 14 calendar days, the item may not be returned for a refund or exchange.
A refund of the purchase price (excluding shipping charges) will be applied to the same credit card that was used for the original order.
All return shipping charges will be at the buyer`s expense.
After 14 calendar days, the item may not be returned for a refund or exchange.
How To Return A Product
When you return or exchange a product by mail, please ship you package with a carrier that can provide tracking and insurance, please include your proof of purchase (shipping invoice or receipt) inside the package.
FallstichProducts, LLC is not responsible for packages lost in transit without proof of tracking.
If Customer returns merchandise that does not meet conditions of the Return Policy, it will be sent back to the Customer at their expense.
To return or exchange an order by mail:
1) Include a copy of your proof of purchase
2) Ship your package with a carrier that can provide tracking and insurance.
For USPS, use this address:
FallstichProducts, LLC
282 High street, unit 1
Perth Amboy, NJ 08861
Additional Questions; Please call Customer Service at (201) 736 1262,
Or email us at fallstichproducts@hotmail.com.
Or email us at fallstichproducts@hotmail.com.